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As a novice piano player, it really was hard to find the tools I needed to begin playing and learning. Sure the scales, chords, arpeggios and books on technique were simple to find but not a metronome. My piano instructor told me that I needed to learn with a metronome and that I should find one, quickly. Since I enjoy Amazon.com, I began searching. Landing on a few models, I wasn't really that enthused, as they looked, quite frankly, cheap, and had numerous customer complaints regarding wrong timing, appearance, no instructions and poor shipping. How hard is it to sell a working device that just goes tick tock back and forth? I then found the Tempi Metronome. Taking a look at the pictures and description, this was the brand to purchase and I simply felt it in my gut. The appearance was really great and I would enjoy having it on the piano. It looked extremely elegant. After reading the reviews, every one discussed high-quality. These people weren't joking; I found a metronome that was a dream come true. On Saturday, I ordered it right away and got to even mark off free-two day shipping to my house. How cool is that? Now I thought the waiting game was on. But, I got an email from Tempi within an hour. Get new resources on our partner URL - Click here Check this out at http://www.amazon.com/Metronome-Musicians-Beginners-Tempi-Transport/dp/B015ULU8HI/piano metronome/. They informed me how pleased they were that I bought a metronome from them and that I could find an online instruction manual attached that I need to look through. This instruction manual was outlined with images, text, videos and FAQ's. I can't even imagine that I was getting an offer like this for just 45 They informed me to wait a few days up until they follow-up about the metronome however already, they developed even more excitement of me having it. I found out how to run it and even some music theory that is utilized for practice. I even informed my teacher about what I learned, which she verified was accurate and pleased that I was discovering on my own. A few days later, I got the metronome and it was simply spectacular. The way it was thoroughly packaged in a box with bubble wrap alone was cool. I looked through the box and found a user's manual as well as a cleaning cloth. It was actually unexpected how fancy, good and fast this all happened. I took it to my piano instructor and she tried it out with me on a level surface area and she stated it worked terrific She actually liked the look and feel of it so much that she asked where I got it from. As a pleased owner of the Tempi brand, I told her. And still, they shocked me EVEN more. They sent me a link to their blog site where they write extremely helpful practice and learning tips, podcasts and videos geared towards pianists and artists every week They promise that when I do business with them, I don't justget a metronome, but I end up being a better musician. Working with them is, well, great. They are really kind and truly desire their customers to succeed. They called me to ask if the product showed up well and if I was enjoying it, sent out a couple of Amazon messages and they even sent me a hand-written thank you card in the mail that thanked me for the purchase. If I had a question, they would call me or email a comprehensive response within a few hours. They are very accountable business people. As far as I'm concerned, this was among the best purchases I have made and I'm telling everybody about it. I also just purchased one for a best friend's daughter and selected the custom gift-wrapping option as a gift for her birthday. I'm confident she and the daughter will enjoy it like I did :).